Privacy Policy

Össur respects each individual's right to personal privacy. Please read our Privacy Policy carefully. This Privacy Policy applies solely to the collection and processing of information through Össur's programs by Össur. Processing includes the collection, use, storage and disclosure of information by Össur.

The content of this page was last updated on June 1 2016.

 Össur's Privacy Policy

Össur's Privacy Policy applies to all Össur web sites and apps, unless otherwise stated, (the "Programs"). The policy applies to any personal information that you might supply to us when using our Programs. We will collect and use information gathered through our Programs only in the ways disclosed in this statement.

For the purposes of this Policy, the terms "we", "us", "our" and “Össur” refer to Össur hf. and its subsidiaries. The terms “you” and "your" refer to you, as a user of an Össur Program.

  1. Your Consent
  2. Personal Information - Our collection of information that you provide us with
  3. Personal Information - Our use of information that you provide us
  4. Secure Transactions
  5. Employee Access, Training and Expectations
  6. No Grant of Intellectual Property
  7. Children's Privacy
  8. Other Web Sites Linked to our Site
  9. Jurisdiction and Governing Law

1. Your Consent

By using our Programs, you consent to our collection and use of your personal information as described in this Privacy Policy (the "Policy"). Your acceptance of these terms and conditions take effect at the time you first access the site. Those who do not accept these terms and conditions must not use these Össur Programs.

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by using our Programs and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

We reserve the right to change this Privacy Policy, along with related procedures, at any time and without notice.

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2. Personal Information - our collection of information that you provide us with

A.  General policy

Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers and partners.

This Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our Programs and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers' needs.
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers.


B. Information collection

Össur is the sole owner of the information collected through the Össur Programs. We do not sell, share, or rent this information to others.

The information we collect through the Össur Programs can be categorized as follows:

3. Personal Information - our use of information that you provide us with

A. General use of information

The information collected by Össur through its Programs is used for the following purposes:

B. Access to the information that you provide us with

Össur maintains the accuracy of its information only by users volunteering updated information.

Users may access their own personal information upon request and contact Össur about inaccuracies they may find by sending an e-mail to [email protected] 
Users may delete their information from Össur's database by unsubscribing from our mailing lists or by request to [email protected]

Össur will not sell, trade, or rent your personal information or site statistics to others.

Össur may release user information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Össur, our users, or others.
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4. Secure Transactions

Where required, transactions with our Programs is secured via valid certificate that ensures secure transmission of data.  


5.  Employee Access, Training and Expectations

All persons working on Össur´s Programs and their technical environment, whether employees of Össur or not, are bound by an agreement of confidentiality.

Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

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6. No Grant of Intellectual Property

This Privacy Policy does not grant any license or right to use any of the intellectual property of Össur except where explicitly stated in Össur´s Programs.

All intellectual property rights, including any trademarks or copyright in the content of Össur´s Programs, are owned by Össur, except where otherwise stated. Material may not be copied, broadcast, stored (in any medium), shown or played in public, reproduced, republished, downloaded, posted, broadcast, transmitted, adapted or changed in any way except for your own personal, non-commercial use.

If you wish to use copyrighted material from Össur´s Programs, whether copy, logo, image, video or other material, please contact us. Our contact information can be found at the bottom of this page.


7.  Children's Privacy

While we do not directly market or solicit data from individuals under the age of 18 (“Children”), Children can explore the Programs, and can view and print reviews, comments, ratings and other content without providing any personal information. Our Programs only collect limited personal information about Children if the Legal Guardian provides it. Any such information collected will be subject to Össur’s Privacy Policy.

If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT consented, or if you no longer wish for your child to participate as a member of the Program(s), please feel free to contact us at [email protected], and we will delete your child's account and the parental contact information.

8. Other Web Sites Linked to our Site

We are not responsible for the practices employed by web sites linked to or from our Programs nor the information or content contained therein.
Please remember that when you use a link to go from our Programs to another web site or app, our Privacy Policy is no longer in effect. Your browsing and interaction on any other program, including web sites which have a link to our Programs, is subject to that web site's own rules and policies. Please read over those rules and policies before proceeding.

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9. Jurisdiction and Governing Law

Any dispute arising between Össur and users with reference to Össur´s Programs is to be governed by Icelandic law and is subject to the exclusive jurisdiction of the Icelandic Courts.

Contact Us

Please contact us if you have any questions, comments, or concerns about this Privacy Policy or the treatment of information on Össur´s Programs. 

If problems arise, users may contact Össur by e-mail, phone and/or mail. We are committed to resolving potential disputes as soon as possible.
Information on how to contact Össur in your area can be found on
E-mails may be sent to [email protected]

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For further information on terms governing use of this Site, see Össur's Terms of Use Agreement.

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