Summary of responsibility:
To take and process orders from placement until final delivery ,
To provide required information to enhance smooth and effective flow of the orders
Main duties / Principal accountabilities:
Order Management & Fulfillent Process, verify order price in system.
Follow up in company order processing system, including import & export orders, domestic orders,
Ensure On Time Delivery, follow business rules, service guidelines, coordinate the shipment with plant and forwarder;
Responds customer inquiries, return requests and complaints
Relevant Reporting preparation;
Requirements:
Excellent written and verbal English language skills.
Good grasp of knowledge of the international trade, logistics.
Strong, confident and non-confrontational negotiation skills with customers and good follow-up skills.
Strong service mindset.
Strong inter-personal skills / good team player.
Good computer skills. Navision knowledge is a plus.
1-2 years related working experience are preferred.
Please send your CV to: shhr@ossur.com when applying.